Frequently Asked Questions

No, an account is not required. You are welcome to check out as a guest. However, creating an account comes with some helpful benefits: your details are saved for faster checkouts and your order history is kept on file. An account is required if you'd like to apply for tax-exempt status or net terms.

You can view and manage all of your account information by visiting your account page at tisch-env.com/customer-account and signing in. From there you will have access to your customer information, payment options, saved addresses, and more.

No worries! You can reset your password by visiting tisch-env.com/forgot-password. Simply enter your email address and we will send you a password reset link.

To initiate a return, visit tisch-env.com/contact-us and click the Product Service button to submit an RMA request. Our team will follow up with you on the next steps.

We accept all major credit cards as well as PayPal. We also offer net terms to qualifying customers at the discretion of our team. If you are interested in setting up net terms, please reach out to us at [email protected] and we will be happy to help.

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